Privacy policy

Last updated: August 3, 2026

1. Scope

Arcturus Industries LLC (“Arcturus,” “we,” “us,” or “our”) operates this Shopify-hosted online store. Shopify provides the ecommerce platform through which we offer and sell products and operate the store and checkout.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit, use, or make a purchase through the store.

It applies only to personal information collected through the Shopify-hosted store and checkout process.

Personal information submitted through our main website, including newsletter subscriptions, reservation or waitlist registrations, support chat, and related website services, is governed by our Website Privacy Policy.

2. Controller and EU Representative

The controller responsible for the processing described in this Privacy Policy is:

Arcturus Industries LLC
 1915 140th Ave NE, D2 #1632
 Bellevue, WA 98005
 United States

Our representative in the European Union is:

Arcturus Industries Madrid S.L.
 Calle Juan Duque 27, Portal A, Local 1
 28005 Madrid
 Spain

Individuals in the European Union may contact our EU representative regarding the processing of their personal information.

3. Personal Information We Collect

Depending on how you interact with the store and the features enabled, we may collect or process the following information.

Contact Information

  • name;

  • shipping and billing addresses;

  • email address; and

  • telephone number.

Payment and Transaction Information

  • payment details processed by Shopify or other payment providers;

  • payment confirmations;

  • transaction and order history; and

  • information relating to purchases, returns, exchanges, cancellations, refunds, and warranty requests.

Communications

  • information you provide when contacting us regarding orders, returns, exchanges, support requests, warranty claims, or other store-related matters.

Technical and Usage Information

  • IP address;

  • browser, device, and network information;

  • session identifiers;

  • pages and products viewed;

  • cart and checkout activity;

  • interactions with store features; and

  • other technical or usage information associated with your use of the store.

4. Sources of Personal Information

We may collect personal information:

  • directly from you when you place an order, contact us, or use the store;

  • automatically through your use of the store, including through cookies and similar technologies;

  • from Shopify and service providers acting on our behalf; and

  • from payment processors, logistics providers, fraud-prevention providers, and other parties involved in providing store services.

5. How We Use Personal Information

We may use personal information to:

  • process and fulfil orders;

  • process payments and transactions;

  • arrange shipping and delivery;

  • provide purchase-related customer support;

  • process returns, exchanges, refunds, and warranty requests;

  • communicate with you regarding orders and transactions;

  • detect, prevent, and investigate fraud, abuse, and security incidents;

  • operate, maintain, analyze, and improve the store;

  • provide and support store features and services;

  • comply with legal obligations; and

  • protect our rights, customers, and business operations.

Where permitted by law, we may also send communications relating to our products, services, and updates. You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in those communications.

6. Legal Bases for Processing

Where European Union, European Economic Area, or United Kingdom data protection law applies, we rely on one or more of the following legal bases:

  • Contractual necessity: to process orders, payments, delivery, returns, refunds, warranty claims, and related customer communications.

  • Legal obligation: to maintain tax, accounting, customs, warranty, and compliance records.

  • Legitimate interests: to prevent fraud, secure and improve the store, administer support, protect our business, analyze store performance, and maintain appropriate business records.

  • Consent: for optional marketing communications, non-essential cookies, and similar technologies where required.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing carried out before consent was withdrawn.

7. Disclosure of Personal Information

We may disclose personal information to service providers and other parties that help us operate the store, including providers of:

  • ecommerce platform services;

  • payment processing;

  • fraud prevention and security;

  • hosting and infrastructure;

  • order fulfilment;

  • shipping and logistics;

  • customs, tax, and import services;

  • customer communications and support;

  • analytics and performance measurement; and

  • marketing or advertising services where enabled and permitted by law.

We may also disclose personal information:

  • where required by law;

  • where necessary to protect our rights, customers, users, or business operations; or

  • in connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of our assets.

We do not sell personal information or share personal information for cross-context behavioural advertising unless this Privacy Policy and any legally required notices are updated accordingly.

8. Shopify

The store is hosted and operated using Shopify.

Shopify may process personal information to provide, operate, secure, improve, analyze, and support the store, checkout, payments, fraud prevention, and related ecommerce services.

Depending on the service, feature, and processing activity, Shopify may process personal information as our processor or service provider, or as an independent controller for its own legally permitted purposes.

For additional information, please review Shopify’s Consumer Privacy Policy.

9. Payments and Accelerated Checkout

Payment information is processed by Shopify and applicable payment providers.

If you use an accelerated checkout, digital wallet, or third-party payment service, such as Shop Pay, PayPal, Apple Pay, Google Pay, or a similar service, that provider may process your information under its own privacy policy.

10. Cookies and Similar Technologies

The store uses cookies and similar technologies provided by Shopify and its service providers. These technologies may be used to:

  • operate and secure the store;

  • maintain cart and checkout functionality;

  • process transactions;

  • prevent fraud and abuse;

  • remember user preferences;

  • measure and improve store performance;

  • support analytics, marketing, or advertising features where enabled; and

  • support Shopify platform features.

Where required by law, non-essential cookies and similar technologies are not activated until consent has been obtained.

You may be presented with cookie preferences or consent choices when visiting the store. You may change or withdraw your choices through the available privacy settings.

11. Third-Party Services

The store may contain links to, or integrate with, third-party websites, applications, or services.

We are not responsible for their privacy practices, content, or security. We encourage you to review the privacy policies of any third-party services you use.

12. International Transfers

Personal information may be transferred to, stored in, or processed in countries other than your country of residence, including the United States.

Where required by applicable law, we use appropriate safeguards for international transfers, which may include contractual protections, standard contractual clauses, transfer impact assessments, or other lawful transfer mechanisms.

13. Retention

We retain personal information for as long as reasonably necessary to operate the store, fulfil orders, comply with legal obligations, resolve disputes, enforce our agreements, maintain appropriate records, prevent fraud, and protect our business and customers.

In determining the appropriate retention period, we consider the nature of the information, the purposes for which it is processed, applicable legal obligations, and whether it remains necessary for legitimate business, security, or recordkeeping purposes.

Order, tax, customs, payment, refund, warranty, and accounting records may be retained for the periods required or permitted by applicable law. Other personal information is deleted or anonymized when it is no longer reasonably necessary, unless longer retention is required or permitted by law.

14. Privacy Rights

Depending on your location and subject to applicable legal limitations and exceptions, you may have the right to:

  • access personal information we hold about you;

  • correct inaccurate personal information;

  • request deletion of personal information;

  • receive a copy of certain personal information;

  • object to or restrict certain processing;

  • withdraw consent where processing is based on consent;

  • object to direct marketing; and

  • lodge a complaint with a competent privacy or data protection authority.

To exercise an applicable privacy right, contact support@arcturus.vision with the subject line “Privacy Request.”

We may request information reasonably necessary to verify your identity and process your request.

Where permitted by law, you may authorize another person to submit a request on your behalf. We may take reasonable steps to verify your identity and that person’s authority.

You may also have rights directly against Shopify regarding information Shopify processes for its own purposes.

15. California and Other United States Privacy Rights

Depending on your state of residence and whether the applicable law applies to us, you may have rights to request access to, correction or deletion of, or a copy of certain personal information. You may also have the right to appeal a denied request.

We do not currently sell personal information or share personal information for cross-context behavioural advertising.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Where required by applicable law, we may recognize browser-based privacy preference signals, including Global Privacy Control, as requests relating to privacy choices associated with the browser or device from which the signal is sent.

We will not discriminate against you for exercising a privacy right available under applicable law.

16. Children’s Privacy

The store may sell products used by families or younger users. However, purchases are intended to be made by adults or by individuals acting with appropriate parental or guardian consent where required by law.

We do not knowingly collect personal information from children where prohibited by applicable law.

Please contact us if you believe that a child has provided personal information without the required consent.

17. Security

We use reasonable technical and organizational measures designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

18. Complaints

Please contact us first if you have concerns about how we process personal information.

Depending on your location, you may also have the right to lodge a complaint with the privacy or data protection authority responsible for your jurisdiction.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, enabled store features, or operational needs.

The updated version will be posted on this page and identified by a revised “Last updated” date.


Shopify Store Privacy Policy

Last updated: June 5th 2026

1. Introduction

Arcturus Industries LLC operates this Shopify-hosted online store and checkout services. Shopify provides the ecommerce platform that enables us to offer, sell, and operate the store.

This Privacy Policy describes how we collect, use, disclose, and process personal information when you visit, use, or make a purchase through our Shopify-hosted online store.

This Privacy Policy applies only to information collected through our Shopify-hosted online store and checkout process.

Information submitted through our main website, including newsletter subscriptions, reservation or waitlist registrations, support chat, and related website services, may be subject to our Website Privacy Policy available here https://arcturus.vision/privacy-policy

2. Controller Information

The primary controller of personal information is:

Arcturus Industries LLC
 1915 140th Ave NE, D2 #1632
 Bellevue, WA 98005, USA
 support@arcturus.vision

For individuals located in the European Economic Area, United Kingdom, or Switzerland, you may also contact our European establishment:

 Arcturus Industries Madrid S.L.
 Calle Juan Duque 27, portal A, local 1
 28005 - Madrid

3. Personal Information We Collect

Depending on how you interact with the store, we may collect or process:

Contact Information

  • name;

  • shipping address;

  • billing address;

  • email address;

  • telephone number.

Payment and Transaction Information

  • payment details processed by payment providers;

  • payment confirmations;

  • transaction records;

  • order history;

  • information relating to purchases, returns, exchanges, cancellations, refunds, and warranty requests.

Communications

  • information you provide when contacting us regarding orders, returns, exchanges, support requests, warranty claims, or other store-related inquiries.

Technical Information

  • IP address;

  • browser information;

  • device information;

  • network information;

  • session identifiers;

  • other technical information associated with use of the store.

Usage Information

  • pages visited;

  • products viewed;

  • cart activity;

  • checkout activity;

  • interactions with store features.

4. Sources of Personal Information

We may collect personal information:

  • directly from you when you place an order, contact us, or use the store;

  • automatically through your interaction with the store, including through cookies and similar technologies;

  • from Shopify and service providers acting on our behalf;

  • from payment processors, logistics providers, fraud prevention providers, and other third parties involved in providing store services.

5. How We Use Personal Information

We may use personal information to:

  • process and fulfill orders;

  • process payments and transactions;

  • arrange shipping and delivery;

  • provide customer support relating to purchases;

  • process returns, exchanges, refunds, and warranty requests;

  • communicate with you regarding orders and transactions;

  • detect, prevent, and investigate fraud, abuse, and security incidents;

  • operate, maintain, and improve the store;

  • comply with legal obligations;

  • protect our rights, customers, and business operations.

Where permitted by law, we may also send communications relating to our products, services, and updates. You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in those communications.

6. Legal Bases for Processing

Where EU or UK data protection laws apply, we rely on the following legal bases:

  • Contract: to process orders, payments, delivery, returns, refunds, warranty claims, and customer communications.

  • Legal obligation: to maintain tax, accounting, customs, warranty, and compliance records.

  • Legitimate interests: to prevent fraud, secure the store, improve operations, manage support, protect our business, and maintain appropriate business records.

  • Consent: for optional marketing communications and non-essential cookies where required.

Where processing is based on consent, you may withdraw consent at any time.

7. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate the store, including providers of:

  • ecommerce platform services;

  • payment processing;

  • fraud prevention and security services;

  • hosting and infrastructure services;

  • order fulfillment services;

  • shipping and logistics services;

  • customs, tax, and import services;

  • customer communications and support services.

We may also disclose information:

  • where required by law;

  • to protect our rights, users, customers, or business operations;

  • in connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.

We do not sell personal information. We also do not share personal information for cross-context behavioral advertising as that term is used under certain US privacy laws.

8. Relationship with Shopify

The store is hosted and operated using Shopify.

Shopify may process personal information to provide, operate, secure, improve, and support the store, checkout, payments, fraud prevention, and related ecommerce services.

Depending on the context, Shopify may process certain personal information as our service provider, processor, or as an independent controller for its own legally permitted purposes.

For more information regarding Shopify’s privacy practices, please review Shopify’s consumer privacy resources.

9. Payment and Accelerated Checkout Providers

Payment information is processed by Shopify and applicable payment providers.

If you use accelerated checkout, wallet, or third-party payment services, such as Shop Pay, PayPal, Apple Pay, Google Pay, or similar services, those providers may process your information under their own privacy policies.

10. Cookies and Similar Technologies

The store uses cookies and similar technologies provided by Shopify and its service providers.

These technologies may be used to:

  • operate and secure the store;

  • maintain shopping cart and checkout functionality;

  • process transactions;

  • prevent fraud and abuse;

  • remember user preferences;

  • improve store performance and reliability;

  • support Shopify platform features.

We use Shopify’s customer privacy and consent tools where available and appropriate.

Depending on your location and applicable law, you may be presented with cookie preferences or consent choices when visiting the store.

We do not currently use advertising pixels, behavioral retargeting, or third-party marketing analytics on the store unless separately disclosed or enabled in the future.

11. Third-Party Websites

The store may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.

12. International Transfers

Personal information may be transferred to, stored in, or processed in countries other than your country of residence, including the United States.

Where required by applicable law, appropriate safeguards will be used for international transfers, such as contractual protections, standard contractual clauses, transfer impact assessments, or other lawful transfer mechanisms.

13. Retention

We retain personal information for as long as reasonably necessary to provide the store, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, prevent fraud, and protect our business and customers.

Order, tax, customs, payment, refund, warranty, and accounting records may be retained for the periods required or permitted by applicable law.

14. Regional Privacy Rights

Depending on your location, you may have rights regarding your personal information, including rights to:

  • access personal information we hold about you;

  • correct inaccurate information;

  • request deletion of personal information;

  • request a copy of your personal information;

  • object to certain processing activities;

  • restrict certain processing activities;

  • withdraw consent where processing is based on consent;

  • object to direct marketing;

  • lodge a complaint with a privacy or data protection regulator.

These rights may be subject to legal limitations and exceptions.

To exercise applicable rights, contact us at support@arcturus.vision with the subject line “Privacy Request.”

Where permitted by applicable law, you may authorize another person to submit a privacy rights request on your behalf. We may take reasonable steps to verify both your identity and the authority of the person making the request before responding.

You may also have rights directly with Shopify regarding information processed by Shopify. Additional information is available through Shopify’s privacy resources.

15. California and US State Privacy Notice

Depending on your US state of residence, you may have rights to access, delete, correct, or obtain a copy of personal information, and to appeal a denied privacy request.

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

We do not knowingly sell or share personal information of individuals under 16.

Where required by applicable law, we may recognize browser-based privacy preference signals, including Global Privacy Control (GPC), as requests relating to certain privacy choices associated with the browser or device from which the signal is sent.

We will not discriminate against you for exercising any privacy rights available to you under applicable law.

16. Children’s Privacy

The store may sell products that can be used by families or younger users, but purchases through the store are intended to be made by adults or by individuals with appropriate parental or guardian consent where required by law.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us.

17. Security

We use reasonable technical and organizational measures designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

18. Complaints

If you have concerns regarding our processing of personal information, please contact us first.

Depending on your location, you may also have the right to submit a complaint to a privacy or data protection regulator in your jurisdiction.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Updated versions will be posted on this page with a revised “Last updated” date.









June 2de version 

Privacy Policy

Last updated: June 2, 2026

Introduction

Arcturus Industries LLC operates this Shopify-hosted online store and checkout services (the “Services”). Shopify provides the ecommerce platform that enables us to offer and operate the Services.

This Privacy Policy describes how we collect, use, disclose, and process personal information when you visit, use, or make a purchase through the Services.

This Privacy Policy applies only to information collected through our Shopify-hosted online store and checkout process.

Information submitted through our main website, including newsletter subscriptions, reservation or waitlist registrations, support chat, and related website services, may be subject to separate privacy policies applicable to those services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact Information

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Telephone number

Payment and Transaction Information

  • Payment details

  • Payment confirmations

  • Transaction records

  • Order history

  • Information relating to purchases, returns, exchanges, and cancellations

Communications

  • Information you provide when contacting us regarding orders, returns, exchanges, support requests, or other inquiries relating to the Services

Technical Information

  • IP address

  • Browser information

  • Device information

  • Network information

  • Session identifiers

  • Other technical information associated with use of the Services

Usage Information

  • Information regarding how you interact with the Services

  • Pages visited

  • Products viewed

  • Cart activity

  • Checkout activity

Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, contact us, or otherwise use the Services;

  • Automatically through your interaction with the Services, including through cookies and similar technologies;

  • From Shopify and service providers acting on our behalf;

  • From payment processors, logistics providers, and other third parties involved in providing the Services.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;

  • Process payments and transactions;

  • Arrange shipping and delivery;

  • Provide customer support relating to purchases;

  • Process returns, exchanges, refunds, and warranty requests;

  • Communicate with you regarding orders and transactions;

  • Detect, prevent, and investigate fraud, abuse, and security incidents;

  • Operate, maintain, and improve the Services;

  • Comply with legal obligations;

  • Protect our rights, customers, and business operations.

Where permitted by law, we may also send communications relating to our products, services, and updates. You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in those communications.

How We Disclose Personal Information

We may disclose personal information to service providers that help us operate the Services, including providers of:

  • Ecommerce platform services;

  • Payment processing;

  • Fraud prevention and security services;

  • Hosting and infrastructure services;

  • Order fulfillment services;

  • Shipping and logistics services;

  • Customer communications and support services.

We may also disclose information:

  • Where required by law;

  • To protect our rights, users, or business operations;

  • In connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.

We do not sell personal information.

Relationship with Shopify

The Services are hosted and operated using Shopify.

Information submitted through the Services may be processed by Shopify and its service providers in order to provide, operate, secure, improve, and support the Services.

In addition, we may use Shopify features and services that rely on information relating to interactions with the Services. Shopify may process such information in accordance with its own policies and legal obligations.

For more information regarding Shopify’s privacy practices, please review Shopify’s Consumer Privacy Policy and privacy resources.

Cookies and Similar Technologies

The Services use cookies and similar technologies provided by Shopify and its service providers.

These technologies may be used to:

  • Operate and secure the store;

  • Maintain shopping cart and checkout functionality;

  • Process transactions;

  • Prevent fraud and abuse;

  • Remember user preferences;

  • Improve store performance and reliability;

  • Support personalization and related Shopify platform features;

  • Support features and services made available through Shopify.

Certain Shopify features may use information relating to interactions with the Services to improve functionality, personalization, security, and related services. Additional information regarding Shopify’s use of cookies and related technologies may be available through Shopify’s own privacy and cookie disclosures.

Depending on your location and applicable law, you may be presented with cookie preferences or consent choices when visiting the Services.

Third-Party Websites

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.

Children’s Privacy

The Services are not directed to children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to address the situation.

Security and Retention

We use reasonable technical and organizational measures designed to protect personal information.

However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, maintain business records, and protect our business and customers.

Your Rights

Depending on your location, you may have rights regarding your personal information, including rights to:

  • Access personal information we hold about you;

  • Correct inaccurate information;

  • Request deletion of personal information;

  • Request a copy of your personal information;

  • Object to certain processing activities;

  • Withdraw consent where processing is based on consent.

These rights may be subject to legal limitations and exceptions.

To exercise applicable rights, please contact us using the information below.

You may also have rights directly with Shopify regarding information processed by Shopify. Additional information is available through Shopify’s privacy resources.

International Transfers

Personal information may be transferred to, stored in, or processed in countries other than your country of residence, including the United States.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Complaints

If you have concerns regarding our processing of personal information, please contact us first.

Depending on your location, you may also have the right to submit a complaint to a data protection or privacy regulator in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Updated versions will be posted on this page with a revised “Last updated” date.

Contact

Arcturus Industries LLC
1915 140th Ave NE, D2 #1632, Bellevue, WA 98005, USA
support@arcturus.vision